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Center for the Advancement of Health, and Milbank Memorial Fund. Patients as Effective Collaborators in Managing Chronic Conditions. July 1999. Milbank Memorial Fund / Reports. http://www.milbank.org

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Funnell M. Helping patients take charge of their chronic illnesses. Family Practice Management. March 2000;7(3):47-51. http://www.aafp.org/fpm/20000300/47help.html

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Winkler K. E-Healthcare for your patients - when what they find is bad for them. Physician Practice Digest. Jan./Feb. 2001. http://www.physicianspractice.com/

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